We have endeavored to make this catalog as easy, straigtforward, and accurate as possible. However, setting up and maintaining an online catalog is a big and complicated job, and we are a small shop. It might be that a few issues crop up after we release this new catalog system. If you experience a problem, either with your order, or with the behavior of the catalog system, please let us know at email@example.com. We will make sure your order is handled properly, and we will work to resolve any problems with the catalog system.You can also check in at our Buglist Page to see if the problem has been reported before, and if there are any work-arounds.
We have done everything we can to produce a clear and accurate catalog. If, however, an error in our programming, or a mistake in our written policies, results in a plainly unintended consequence -- for example, charging a negative price or shipping 50 books for the price of one -- we reserve the absolute right not to honor such orders. In such a case, we will contact the customer and work to resolve the misunderstanding. We further reserve the right to refuse any orders which we regard as a malicious attempt to take advantage of such errors, and the right to refuse any orders which we believe may be malicious or fraudulent.
Created on ... April 27, 2003